AUPrivacy Policy
At Golden Star Casino, we place immense value on the trust and commitment shown by our players. As such, we are dedicated to ensuring that your personal information is protected with the utmost care and respect. This privacy policy provides a transparent overview of how we collect, use, and safeguard your data. Please take the time to review this policy thoroughly to make informed decisions about your interactions with our casino.
Data Processing
Golden Star Casino is committed to adhering to strict gambling regulations which necessitate the processing of personal data for participation in games and access to our services. Our operations are supported by Jubise International N.V., registered in Curaçao, and its subsidiary, Friolion Limited, based in Cyprus. Jubise International N.V. operates under a licence from Curaçao. Agreeing to this Privacy Policy is essential for using our services, and we recommend reviewing it periodically as changes may occur. Continued usage of our services after updates signifies acceptance of these changes.
Collection of Information
We gather various types of personal data through our website, including:
- Details provided on registration forms and subsequent communications such as names, contact details, and identification documents.
- Records of interactions through various communication channels.
- Transaction histories and data on website usage.
- Documents necessary for identity verification and regulatory compliance checks.
Each piece of information collected is crucial for enhancing our service and ensuring compliance with regulatory standards.
Usage of Information
The information we collect is utilised in several ways:
- To process transactions and wagers.
- To provide the requested services and customer support.
- To carry out essential verification and compliance assessments.
- To deliver promotional materials, if you have opted to receive such content.
- To fulfil legal obligations, including those related to anti-money laundering.
- To monitor activities to prevent and investigate fraudulent or illegal behaviour.
- To conduct market research and perform aggregate data analyses.
This diverse use of data underpins our commitment to providing a secure and responsive gaming environment for all users.
Marketing Communications
With your consent, we use personal information to send updates and promotions about our products and services. You may opt-out of these communications at any time via your account settings or by contacting our support team.
Disclosure of Information
We do not sell or rent personal data. It may be shared within our corporate group or with business partners as necessary for providing our services and complying with legal requirements. Third-party service providers may also access your data to fulfil processing needs on our behalf.
Data Security and Retention
Data security is paramount at Golden Star Casino. We adhere to stringent legal standards for the protection of personal data, retaining personal information as mandated by law and for at least five years after account closure, in compliance with anti-money laundering regulations.
Cookies and Tracking
We use cookies and related technologies to enhance website functionality, analyse usage, and support our marketing initiatives. You can manage cookies via your browser settings, though some site features might be affected.
Your Rights and Contact Information
You can verify the accuracy of your information, update personal details, or object to the use of your data for marketing purposes. Our Data Protection Officer (DPO) is available via email for any concerns or queries. Under GDPR, you also have the right to lodge complaints with relevant supervisory authorities.
Golden Star Casino is deeply committed to protecting your privacy and ensuring a secure and compliant gaming environment. For further inquiries or requests regarding your data, please do not hesitate to reach out to us.
